00852-34604012
Contact Us 联系我们
Contact Us 联系我们
CD is committed to offering exceptional service. For assistance, please email us by jane@comfydeco.com or call +0086 13202923703 or live chat with a CD Advisor
How can support the designers?
CD working closely with designers around the world and we have a full system to design partners for their unlimited inspiration. Supported by our strong product systems, the designers can always find satisfied design element, and CD is very active to strength designer communication around the world.
What else can you provide besides the marble tiles products?
We have complete product support system besides marble tiles collection, water jet medallion, and mosaic, boarder, frames, steps, furniture, doors and drywall system.
What makes CD Marble Tiles different?
Our marble tiles character in satisfied quality, nature effect, full product system and project application. From quality points, we have excellent performance in flatness, low water absorption, breaking strength, anti-slip, hardness, and water resistance; stain resistance, acid and alkali resistance. Our products choosed from all kinds of nature marble in ranges and colors, vein, nature brightness, touching feeling, and texture, etc.
Can you make our design and provide sample?
Yes. We do OEM and OBM.
What’s the benefit for long term importers and distributors?
For regular customers, we offer updated newest market informations, discount, sample free shipping, free customized sample, custom package and QC as per customer requirements.
Will the goods be packing well before transportation? What if the goods are broken during transportation?
The goods will be protected well and packed in standard export carton, lay in wood pallet and belt hard. Broken during transportation rarely happen, if it happen, our after-sales service team will sort out the reasons and make sure you’ll be properly compensated.
How do we know your quality?
High solution detailed photos and free sample will be able to verify our quality, you also can inspect the goods before shippment.
What’s your MOQ? Can we start with a smaller order?
Our MOQ normally is 1 Pallet, pls contact us for packing details for the models you like.
Can we get a sample before place order? How about the sample fee and sample time?
Yes. We provide 1 piece free sample to show our sincerity for first cooperation, customer only need to pay the freight. Sample time is about 2-7 days.
Can you assit the shipment to our country?
Yes, we’re able to check and help the shipment with the forwarder we cooperated.
Where are your main markets?
We mainly focus on Europe, North America, South America, Australia and the Middle East etc.
Can you provide tile adhesive and grout?
Yes, we supply a combo of mosaic/tile, adhesive and other installation materials to clients for one-stop purchasing.
What ’ s the lead time of my order?
If the products you ordered are in stock, the lead time is usually 7 days. If the products you ordered are not in stock and we need to arrange production for them, the lead time will be usually 35 days.
Do you have Instruction of Installation and Maintenance?
Yes, we have. As a professional supplier of mosaic and tile, we will send Instruction of Installation and Maintenance to clients if they need.
What ’ s the package of your products?
Mosaics and tiles are packed in carton then stacked on wood pallet with shrink film wrapped. We provide standard white or brown neutral carton for most orders. We can also provide custom carton with client ’ s design at cost price.
What's the guarantee of your metal products?
The mosaic and tile are durable decoration material, such as stainless steel and aluminium, they can last many years if installation is proper. We take responsibilities of all quality problems, we will refund or supplement on next order. We have strict QC process and safe package to avoid damages during shipping
where can be used for these metal mosaic and tile products?
Living room, bedroom, backsplash, etc.
What is the delivery time?
Within 15 working days after we received the deposit;
What is the payment terms?
30% T/T as deposit, the balance against the copy of B/L within 3 days. Or irrevocable L/C at sight.
Can we use them outdoor?
No, pls use the wood panel indoor and not close to water area.
Is the wood easy to get mouldy? How to avoid the mouldy problem? Do you have certificate for the wood?
Our wood products are proceed with carbonization and water balance to avoid they absorb water, for the wood series which have the potential to be mouldy, we proceed with carbonization to make them completely dry to avoid it. We get FSC Certificate, which means we can supply for bulk order stably.
What is the definition of ecological wood wall panels?
After being tested by professional inspection department, it has the characteristics of paint-free, environmental protection, flame retardant, waterproof, anti-mite and anti-corrosion. Eco-wood environmental protection ecological wallboard series products have significant heat insulation effect in high temperature season, prevent heat diffusion in low temperature season and improve construction. The use performance and comfort of the object also enhances the external beauty of the building, and is widely used in large buildings and exterior walls of villas. The eco-wood wall panel series introduces European and American style design, and gradually leads the urban environmental protection, fashion, green home trend. Advantages: The wallboard series products are decorated with the beautiful concave and convex geometrical effects and the warm and natural affinity of the wood to conquer every buyer who first came into contact with the ecological wood. There are few similar products in the market. . This series is at the international leading level in terms of decorative effect, wooden texture, ease of installation and processing, waterproof, mildew resistance, flame retardant, anti-aging, environmental protection, etc., while most competitors are through surface printing. Surface treatment methods such as wood grain paper are made of wood powder and adhesives (such as glue), so their products have a dull appearance, lack of woody texture, easy to fade, and can not be used in wet environments and products themselves. Contains shortcomings such as ingredients harmful to the human body. These shortcomings are not available in ecological wood. Therefore, the market competitive advantage of this series of ecological wood products is quite obvious.
What is the definition of ecological wood wall panels?
After being tested by professional inspection department, it has the characteristics of paint-free, environmental protection, flame retardant, waterproof, anti-mite and anti-corrosion. Eco-wood environmental protection ecological wallboard series products have significant heat insulation effect in high temperature season, prevent heat diffusion in low temperature season and improve construction. The use performance and comfort of the object also enhances the external beauty of the building, and is widely used in large buildings and exterior walls of villas. The eco-wood wall panel series introduces European and American style design, and gradually leads the urban environmental protection, fashion, green home trend. Advantages: The wallboard series products are decorated with the beautiful concave and convex geometrical effects and the warm and natural affinity of the wood to conquer every buyer who first came into contact with the ecological wood. There are few similar products in the market. . This series is at the international leading level in terms of decorative effect, wooden texture, ease of installation and processing, waterproof, mildew resistance, flame retardant, anti-aging, environmental protection, etc., while most competitors are through surface printing. Surface treatment methods such as wood grain paper are made of wood powder and adhesives (such as glue), so their products have a dull appearance, lack of woody texture, easy to fade, and can not be used in wet environments and products themselves. Contains shortcomings such as ingredients harmful to the human body. These shortcomings are not available in ecological wood. Therefore, the market competitive advantage of this series of ecological wood products is quite obvious.
How to choose wooden wall panels?
The wood wall panel series products are decorated with the concave and convex geometrical effect and the warm and natural affinity of the wood. The wood wall panel is a good type of wall panel decoration, from decorative effect, wooden texture, installation and processing. The ease of selection, the choice of wood wall panels from waterproof, mildew, flame retardant, anti-aging, environmental protection and other properties, reference to all aspects The main material of the wallboard is wood powder/bamboo fiber+pvc granules. The heavier and thicker the same size of the same specification, the thicker the PVC granules, the more the plastic slabs need to be said, and then the observation of the sample slits, the splicing gaps, etc.
Can you offer some samples before placing orders?
Yes, we are pleased to send samples for testing.
What is the MOQ of Panels?
200m2 for each item.
Is this real wood?
Yes, all wood products are 100% real wood
Can I apply it to a fire place or near heat?
In most cases, the wood panels can be used safely around a code approved fireplace as long as the surface you are applying to is not exposed to combustible materials. Each situation is unique so it is important that you consult your fireplace’s installation and safety manual before applying, to assure the area you are using wood panel is considered a safe surface.
Is there any harmful chemicals released after high-temperature treatment ?
By high tempreture, worms or eggs are already killed during this process. there is no harmful relief.
How to install a wooden wall panel ?
Detailed installation guidelines provided to our customers, pls download in product detailed page or contact us IM, Thank you.
ADD: Unit No.A222,3F, Hang Fung Industrial Building, Phase 2, No.2G Hok Yuen Street, Hunghom, kowloon, Hongkong
+8618575892779
jane@comfydeco.com
123123